Maximizing Performance Across the Supply Chain
Epicor understands that as your customers demand more product options, heightened quality, and shortened lead times, it can be increasingly difficult to drive business performance that maximizes profit. Delivering on these expectations with flawless execution and minimal business interruption defines your success and the success of the intricately woven supply chain that supports it.
At Epicor, we understand this delicate balance and have developed an end-to-end solution with the right tools to efficiently procure, assemble, ship, and deliver the goods your customers want—when they want them.
"To be considered best-in-class, you need partners that are best-in-class, and Epicor delivers."
— Mark Shannon, Vice President and Owner, Tower Fasteners
Cloud-Based Distribution ERP System
With more than a half-century of experience, Epicor helps distributors grow sales, improve margins, and increase productivity with ERP systems that keep them healthy and thriving in today's highly competitive marketplace. Prophet 21 combines proven distribution expertise with a web-enabled infrastructure and modern technology stack.
Customer Relationship Management
Access information quickly and efficiently to streamline day-to-day processes while improving customer service.
Order Management
Whether orders are entered remotely via mobile device, laptop, or online by the customer, information goes directly into Prophet 21.
eCommerce
Deploy Epicor Commerce to increase sales, reach new customers, and shorten sales cycles for your products and services.
Inventory Management
Multiple dynamic replenishment methods give you flexibility to lower carrying costs and minimize excess inventory.
Purchasing
Centralize the purchasing process to optimize buying power and inventory levels across one or dozens of warehouses.
Warehouse Management
WMS brings accuracy to all warehouse processes including receiving, cross-docking, put-away, picking, and cycle counting.
Financials
Real-time general ledger provides up-to-the-minute financial statements for proactive decision-making.
Manufacturing
Track assemblies and production orders from start to finish with Prophet 21 Manufacturing.
Service & Maintenance
Keep track of service orders, contracts, preventative maintenance schedules, and warranties.
Grow Business Intelligence
No-code self-service BI with cloud data warehouse, dashboard visualizations, and 100+ connectors.
Automation Studio
Cloud-based enterprise automation platform to automate workflows and RPAs between apps and Prophet 21.
AI @ Epicor
AI-infused capabilities including AP Automation, financial forecasting, and advanced inventory optimization.
Prophet 21 Ecosystem
Designed for Your Industry
Epicor provides industry-leading solutions for distributors of all sizes. Prophet 21 has been developed to manage the requirements of distribution industries including:
Epicor is either a member of or preferred provider to more than 40 industry associations and marketing or buying groups, such as A-D, CDI, CTDA, DPA, Eaton, FPDA, HIDA, IDC-USA, STAFDA, TUG, NAW, NAED, ISA, and IDEA.
"The fact that the people at Epicor live and breathe distribution shows in the products."
— Kevin Reidl, Executive Vice President, Hodell-Natco Industries, Inc.
Technology
Prophet 21 is an industry-specific solution that is easy to use and highly flexible. It combines proven distribution expertise with an end-to-end, web-enabled infrastructure and modern technology stack—including HTML5, Angular JS, .NET, and SQL Server.
Prophet 21 on Microsoft Azure
Modern, cloud-based experience with device-independent system ready to run on browsers, tablets, and smartphones in iOS, Android, and Windows environments. True cloud deployment on a simple monthly subscription basis.
Microsoft SQL Server
Optimized specifically for Microsoft SQL Server for scalability, reliability, and real-time access to data. Innovative feature allows admin staff to copy and paste SQL Statements.
Extensibility SDK
Powerful SDK allows distributors to add their secret sauce without affecting application source code—staying on the development roadmap and upgrade path.
Browser Application
Browser-based version that translates the user experience to the web. Work from anywhere without VPN. Included with Prophet 21 Maintenance Program.
DynaChange Extensibility Suite
The Prophet 21 DynaChange extensibility suite provides the flexibility you need to tailor the application's appearance and logic to your company's needs:
Connecting Your Business to the World
The Prophet 21 Application Programming Interface (API) provides a full .NET stack that supports SOAP and REST for Internet connectivity for more than 300 services.
v2 P21 API
A stateless REST API that works with most systems using a metadata model.
Entity API
Specific set of stateless, fit-for-purpose REST endpoints using strongly typed business object models.
Interactive API
Revolutionary technology allowing developers to interact with a stateful Prophet 21 session.
Data Services API
Allows secure reads from your Prophet 21 database using OData protocol.
No API Module? Use the ESS Native On-Premises API Layer
Legacy and on-premises Prophet 21 clients that never purchased the Epicor API module can still integrate. ESS provides a native on-premises API layer that runs directly against your on-prem install — the same simplified connectors and endpoints, no API module required.
Customer Relationship Management
Epicor takes a four-part approach to CRM to help your business recognize and provide customers with the attention they deserve:
1. Sales Force Automation
Lead generation tools to manage pipeline and up-sell to customers. Track lead/sales progress by defining opportunities.
2. Marketing Capabilities
Fax and email within Prophet 21, produce lead generation call lists, and manage call center activity.
3. Contact Management
Goes beyond addresses and phone numbers to track customers' buying habits so you can anticipate their needs.
4. Territory Management
Easy-to-use tools allow sales reps to identify customers and drill down to a 360-degree view.
Financial Management
Good financial management can actually drive dollars to your bottom line. Prophet 21 comes packed with important financial features that provide vital insight into your company's wellbeing.
General Ledger
Real-time GL with up-to-the-minute financial statements and drill-down capabilities for faster auditing.
Accounts Receivable
Track outstanding invoices, set alerts, with notes and follow-up capabilities. Flexible posting methods.
Accounts Payable
Streamlined AP processes by directly integrating inventory receipts and purchase orders.
"We see Prophet 21 as a competitive advantage to help us provide the best level of customer service and drive costs out of the business and to improve the accuracy and quality of our services to meet our customers' expectations."
— Jim Derry, President, Field Fastener Supply Co.
Additional Solutions
Epicor Commerce
Four offerings: Express, Base, Signature, and Advanced. Modern eCommerce with B2B and B2C capabilities, cloud-based hosting, and rapid implementation.
Warehouse Management Solution
Paperless warehouse solution for receiving, cross-docking, put-away, picking, cycle counting. Compatible with iOS and Android devices.
Inventory Planning & Optimization
Cloud-based demand planning with statistical forecasting that automatically selects the right forecast model for each item.
Epicor Data Analytics
Interactive dashboards and analysis fully integrated with Prophet 21. Six content packages for sales, purchasing, inventory, GL, AP, and AR.
Epicor ECM (DocStar)
Electronic document capture, workflow automation, and instant retrieval. Significantly reduces paper consumption.
Epicor FP&A
Robust financial planning and analysis covering reporting, budgeting, planning, forecasting with ML-powered capabilities.
"We have been very pleased with our Epicor Prophet 21 implementation. We went live on time and under budget."
— Scott Holland, Executive Vice President, Philip Rossenau Co., Inc.